Frequently Asked Questions

I’ve never climbed before… can I climb ?

Yes – as long as you are a member or are signed in as a guest by an existing member who is 18+ years old.  You can sign up for a membership which is £5.50 per year, and then pay your entry fee to use our Bouldering area or Auto Belays.  Alternatively, you can book in for a taster session with one our instructors by either using the contact form or calling us on 0191 514 4234.

 How do I become a member ?

Click on the ‘Sign in / Sign up’ button in the top right hand corner and follow the steps provided.  Your membership will be checked by an instructor upon arrival. 

If I join as a member, can I go straight onto the roped walls ?

You can only used the roped walls if you have been trained and have passed an assessment by one of our instructors.  If you are not sure, you can book an induction course or refresher session with one of our qualified instructors.

How long does my rope need to be to climb the lead walls ?

A 60m Rope is required to climb any of our 23m lead walls.

How do I go about learning to lead climb ?

You can learn to lead climb by booking a Lead Induction course with one of our qualified members of staff.

 How long can I stay?

Once members have paid to climb, they can stay and climb till we close.
Is there a minimum or maximum age?
The minimum age for taking part in a session with our instructors in 3.  If you’re taking part without using our instructors, there’s no minimum age. There’s also no maximum age – if you feel fit and able then come along! 

Do I have to stay with my children?

If your children are under 12, you need to stay and supervise them whilst they climb.  If they’re 12 or over,  they can stay unattended as long as they are with an instructor or are a competent climber; have had a membership form completed by a parent/guardian and assessed in the presence of a parent/guardian by a member of staff. 

Do I need to bring anything with me?

If you are coming along to one of our sessions with an instructor, then equipment is provided.  If you have your own equipment that you’d like to use, feel free to bring it along.  Please ensure you are wearing active-fit clothing and trainers (if you don’t want climbing shoes!)
Is equipment hire included?
If you have booked for a session with one of our instructors that involves roped climbing, then a harness and shoes are included.  If you wish to climb in your trainers, please ensure they are clean.   As you progress, you may find that you want to use climbing shoes – these are only included in instructor session prices, and not general Wall entrance fee.
 Can I bring my dog ?

Yes, as long as they are on a lead, kept out of the climbing areas and are friendly.

I am qualified instructor, can  I bring a group ?

We need to obtain copies of your qualifications, first aid and insurance.  Once we have these, you are welcome to bring your own groups in.